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Status : Online8 New Capabilities of NICE Workforce Management Solutions Forecast accurately – Manage your workforce more effectively and eliminate over-staffing with AI and ML-powered predictive analytics. Leverage the market’s most advanced AI and ML tools to find unseen patterns in the historical data used to generate forecasts of volume and work time.
Status : OnlineNICE Back Office Workforce Management software is designed to handle the challenges of the most complex back office processing environments. We help you automate manual processes, improve forecast accuracy, enable managers to view and manage resource capacity, increase adherence to scheduled tasks, and empower your employees with self-manage ...
Status : OnlineNICE Solutions for Workforce Optimization Empower your employees with tools that provide insight into their performance and make them stakeholders in the organization’s success. Show them how they can directly impact the company’s performance and their career path, as well as influence their schedule and other contact center processes.
Status : OnlineNICE Employee Engagement Manager (EEM) is a key component of the NICE Intelligent WFM Suite TM, a full-lifecycle WFM offering, which delivers intelligent automation solutions to the WFM domain of intraday management. EEM automatically optimizes staffing after WFM schedules are published, both intraday and up to several weeks into the future.
Status : Online© 1989-2013 IEX Corporation, a NICE company
Status : OnlineWorkforce Management NICE IEX Workforce Management (WFM) is the most complete and configurable solution on the market. Its depth has attracted the world’s largest and most exacting community of WFM professionals. These companies and individuals value the ability to
Status : OnlineThe National Initiative for Cybersecurity Education (NICE) Cybersecurity Workforce Framework (NICE Framework), published by the National Institute of Standards and Technology (NIST) in NIST Special Publication 800-181, is a nationally focused resource that establishes a taxonomy and common lexicon to describe cybersecurity work, and workers, regardless of where, or for whom, the work is performed.
Status : OnlineThe agent is a dynamic interface designed for the streamlined handling of all contact center interactions, regardless of channel. Based on exhaustive research, it is a simpler, more efficient and engaging way for agents to positively interact with customers.
Status : OnlineLogin for ADP Workforce Now for administrators and employees.
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